Additional FAQ has been moved to the wiki.
Most recent update: added additional information and Hardware Requirements
page to the wiki. Clarified that users may use consoles from different regions.
Also added a HDD Mode explanation
to clarify the difference between the in-game HDD mode and programs such as "OPL" and "HDLoader."
Silent Hell's addendum: I've decided to answer and highlight some additional questions not featured on the wiki.
I just started File 1. What is the difference between East Town and West Town?
East Town features "Scenario Mode" where players select a single main character to progress through the entire game together. This mode then places you in a pregame lobby where you can walk around as your character before the game starts. The difficulty is dependent on how many players are in the lobby. After about 10 minutes, the game starts. This mode is pretty broken and doesn't really work as intended. You'll most likely never find players here and everyone instead goes to the functional West Town which features "Free Mode," where players can host any scenario, customize the game and lobby settings, and select any character you've unlocked. Basically, just play on West Town.
I just beat the "Outbreak" scenario. Why didn't the next map unlock?
Unlocking new scenarios is rather interesting in this game. In order to unlock a scenario for online play, you must first beat the map, whether offline or online. The next map only unlocks for offline play, i.e. I just beat "Outbreak" offline, so "Below Freezing Point" unlocked, but only for offline. So it won't unlock for online until I beat it offline. Alternatively, joining and beating a scenario you do not have online will unlock it for you to host online as well.
My game froze in Hellfire and it happens a lot? Is this because of a broken translation patch?
No. This freeze is a rather unique glitch that occurs on all methods of playing the game, be it emulation, or vanilla Japanese console with disc. While we do not know the exact cause of the glitch, we do know that excessively ad libbing in the Northwest Passage 1
increases the chances of it occurring dramatically. Generally, the person who triggers the glitch is unaffected while the other 3 players experience a freeze no matter where on the map they are. This glitch can also happen during the boss fight with Suspended, albeit more rare. Other places where this glitch has been reported to occur is during the siege in Desperate Times on File 2 being even rarer.
I heard Decisions, Decisions has a special ending that is triggered by having a specific pair of survivors on your team and not taking any Daylight. Can I still get the ending if my partner took Daylight?
Yes! The only conditions for the pair endings are that you don't take any daylight and that your partner survives with you until the end. You will get the ending where you both stay behind and your partner will get the ending where they escape anyway. Kind of funny in both scenarios. The character pairs for the ending are Kevin with Jim, Mark with David, Cindy with George, and Alyssa with Yoko.